Return & Refund Policy

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At WholesaleUSASupply.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help. Please review our Return & Refund Policy below.

Returns & Exchanges

Returns or exchanges must be requested within 14 days of the original purchase date. Since our inventory changes frequently, we recommend contacting us as soon as possible if you need to return or exchange an item.

To begin a return or exchange, please contact our customer support team at:

Email: info@wholesaleusasupply.com

Our team will provide you with return instructions and any necessary return authorization.

Return Shipping

Customers are responsible for the cost of return shipping unless the item received is defective, damaged, or incorrect.

We recommend using a shipping service that provides tracking and insurance, as WholesaleUSASupply.com is not responsible for packages lost or damaged during return transit.

Return Eligibility

To qualify for a return or refund, items must:

• Be unused, unworn, and unwashed.

• Be in their original packaging.

• Have all original tags attached.

• Be returned in resalable condition.

Returns that do not meet these requirements may be refused.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

• Earrings

• Cosmetics

• Lingerie

• Panties

• Tights

• Other intimate apparel

These items are considered final sale.

Bras and bralettes may be returned only if they are unworn, unwashed, and have all original tags attached.

Clearance & Final Sale Items

All clearance, discounted, promotional, or final sale items are non-refundable and non-exchangeable unless they arrive damaged or incorrect.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method. Please allow 2–4 weeks for the refund to be completed, depending on your payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

Email: info@wholesaleusasupply.com

We will work quickly to resolve the issue.

Gift Cards

Gift cards are non-refundable, non-returnable, and cannot be exchanged for cash unless required by applicable law.

Policy Updates

WholesaleUSASupply.com reserves the right to modify or update this Return & Refund Policy at any time without prior notice. Any changes will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

WholesaleUSASupply.com
Email: info@wholesaleusasupply.com

We appreciate your business and are committed to providing excellent customer service.